INDUSTRIES

At Impeck, we understand that every industry operates with unique challenges, expectations, and compliance requirements. With domain-specific expertise and a commitment to operational excellence, we provide tailored support services that help businesses streamline processes, reduce costs, and focus on their core growth areas.

 

Telecom

Healthcare

Ecommerce

Real Estate

Logistics

Education

Finance & Accounting

Telecom

With deep industry expertise, we deliver scalable telecom support services aligned with regulatory compliance and innovation. From network audits to porting assistance, we help telecom providers run efficiently.

Scalable Operational Support

We provide end-to-end telecom support services—from customer onboarding to technical assistance—designed to scale with your business and reduce operational overhead.

Regulatory Compliance & Accuracy

Our teams are trained in telecom regulations and standards, ensuring all processes, documentation, and interactions meet industry compliance with minimal errors.

Specialized Services Like Porting & Audits

We assist with critical functions such as number porting, network audits, and infrastructure support to ensure seamless service delivery and network efficiency.

Healthcare

We support healthcare organizations with accurate medical billing, RCM, and claims processing services. Our solutions reduce errors, speed up reimbursements, and ensure regulatory adherence.

Accurate Medical Billing & Coding

We ensure precise billing and coding practices that reduce claim denials and improve revenue capture across all specialties.

End-to-End Revenue Cycle Management (RCM)

Our RCM solutions cover patient registration to final payment, helping healthcare providers streamline cash flow and shorten reimbursement cycles.

Regulatory Compliance & Data Security

We adhere strictly to healthcare regulations like HIPAA, ensuring patient data is secure and processes meet industry standards.

Ecommerce

We empower ecommerce brands with backend operations support, order processing, and customer engagement tools. Our services ensure fast delivery, smoother operations, and happy customers.

Streamlined Order Processing

We manage the entire order lifecycle—inventory updates, shipping coordination, and returns—to ensure timely and error-free fulfillment.

Customer Support & Engagement

Our multi-channel support services enhance customer experience through prompt responses, issue resolution, and post-sale communication.

Scalable Backend Operations

From data entry to product catalog management, our flexible support solutions grow with your business and improve operational efficiency.

Real Estate

From lead nurturing to virtual assistance, we support real estate professionals with timesaving solutions. Our services help agents focus on closing deals while we manage the rest.

Lead Management & Nurturing

We handle inbound inquiries, follow-ups, and lead qualification to help you convert prospects into clients more efficiently.

Virtual Assistance for Daily Tasks

Our virtual assistants manage scheduling, document handling, and CRM updates—freeing up your time to focus on client interactions.

Marketing & Listing Support

We assist with property listings, photo uploads, and online promotion to increase visibility and attract the right buyers or tenants.

Logistics

We provide administrative and customer support services to logistics companies, ensuring smooth shipment tracking and documentation. Our goal is to simplify workflows and enhance delivery efficiency.

Shipment Tracking & Coordination

We manage real-time tracking updates and coordinate with carriers to ensure timely and transparent delivery operations.

Documentation & Compliance Support

Our team handles shipping documents, invoices, and compliance paperwork, reducing errors and ensuring smooth cross-border processes.

Customer Communication Services

We provide end-to-end customer support for delivery inquiries, status updates, and issue resolution to enhance satisfaction and trust.

Education

We help educational institutions with administrative support, student data processing, and digital outreach. Our solutions are designed to reduce manual workload and improve engagement.

Administrative Support Services

We handle routine tasks like attendance tracking, scheduling, and communication management—allowing educators to focus on teaching.

Student Data Management

Our team ensures accurate processing and maintenance of student records, admissions data, and performance reports.

Digital Outreach & Engagement

We support institutions in running email campaigns, social media updates, and online inquiries to improve student engagement and visibility.

Finance & Accounting

Our team delivers outsourced bookkeeping, reconciliation, and financial reporting with precision. We ensure compliance, accuracy, and timely insights for better financial control.

Accurate Bookkeeping & Reconciliation

We manage day-to-day financial transactions and account reconciliations to ensure your records are clean, up-to-date, and audit-ready.

Financial Reporting & Analysis

Our team delivers timely and insightful financial reports that support smarter budgeting, forecasting, and decision-making.

Compliance & Regulatory Support

We help you stay compliant with tax laws and financial regulations through accurate filings and adherence to industry standards.